Reputation Management Program

Reputation Management Program

Today, the online reputation of your business is defined by your customers.

Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. It’s a lot to handle! At MORBiZ, we make it easy to control the conversation with our Reputation Management Program. Together, we can take control of your online reputation by monitoring what people are saying about you across the web and positioning your business as a top choice in your community. We offer two levels of digital reputation management.

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Platinum Program

Included with your full service Web Presence Campaign is our Reputation Management Platinum Program. This service will enhance your digital reputation by assisting in the acquisition of positive online reviews for your business. Our team will handle everything as we help grow your rating. This is critical, as businesses with higher customer review scores are more likely to show up at the top of search results.

Webstar Program

If you’re looking to maximize your web presence, our Webstar Program is a must. With numerous features to help you grow your business online and off, you’ll be thoroughly impressed at how quickly you become the talk of the town (nothing but good things, of course!). Simply send us your customer list on a regular basis, and we’ll do all the work. Here’s what’s included:

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Online Review Builder

We’ll help you grow and improve your customer ratings using proven techniques to solicit positive customer feedback. Utilizing your customer lists, we’ll employ SMS text messaging and emails to ask about their experience. Positive reviews will be added to your Google My Business profile, while lower reviews may be filtered to a private area so they can be responded to privately.

Online Review Management

Our team will even help to manage new reviews by responding to the using the power of AI. This will ensure potential customers see that your business is engaged and active.


Software Integration

Our platforms can integrate seamlessly with a number of software programs designed to acquire customer information, such as phone numbers and emails. Ask us today if your current system is applicable. Once we determine the best way to collect your customer lists, we’ll request it weekly, bi-weekly or monthly. More often is always best to ensure everything is up to date.

Directory Listing Management

A big part of our Webstar Program is our directory listing clean up and management. Internet directories, such as Google, Yelp, Angi, and Bing, are among the top places customers find products and services. Ensuring that your business’ information is accurate and consistent across these numerous online directories is vital to enhancing SEO and ensuring customers can find you. Using the power of AI, we’ll review and update upwards of 50 online directory listings and manage your details, eliminating errors and maximizing reach. Our services include optimizing your Google Business profile, which is among the most important components of your overall web presence.

Video Webstar Add On

Video is among the fastest growing online marketing tools for SMBs, but production costs have long been a roadblock for many local businesses wanting to take advantage of it. When you enlist Video WebStar from MORBiZ, you can now enjoy the perks of video, without excessive fees. Our affordable video marketing suite provides you the tools needed to produce various brand videos, including vital positive video reviews from real customers.  We even use this platform for our own business. Click the button below to check out reviews from real MORBiZ customers!

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Morbiz Testimonial Compilation Video

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how to capture video reviews with video webstar in 3 simple steps

Why do I Need Video Reviews?

Recent surveys show that 90% of consumers are influenced by online reviews. When you also consider that video gets 1,200% more shares than text and images combined, you can see the power of video testimonials. Providing your customers a platform to share their voice, and having the ability to control which reviews get posted to your site and social media, you’ll offer potential patrons a fresh, digestible way of checking out your business.

Additional Video WebStar Features

Send Video Emails

With Video WebStar® you can quickly and easily send video messages and newsletters that stand out to customers! This exclusive feature allows you to send up to 90 second video emails that include a call to action that sends customers to a landing page of your choice.


Branded Videos

Video WebStar® offers a simple, effective method of creating beautiful, branded videos for your business. Our platform allows you to easily record a video message with your phone or computer and then add inspiring music, your logo and a call to action. Video production has never been so easy!

The importance of Online Reputation Management

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars.To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones. With MORBiZ on your side, you can take control of your online reputation and grow your business by taking advantage of these incredible benefits:

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Improve your online reputation

Consumers are reporting they will only use a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fit the bill, there’s a good chance they’re losing potential customers. WIth MORBiZ, we will:

  • Gain new positive reviews that improve SEO
  • Manage poor reviews and privately collect important feedback on your business
  • Respond to reviews, illustrating high customer engagement


Show up where people are looking

With our directory listing services, we’ll maximize the reach of your business, ensuring it is easily found across the web.


Improve Off-Site SEO

MORBiZ will enhance your Google Business profile, a small part of the web with a big impact on your business’ online presence.


Track Performance

With numerous reports available, we’ll continue to monitor, adjust and improve your business’ web presence.

Get Started Today

Contact the MORBiZ Marketing Consultant that referred you to our site directly or feel free to call us toll free at 855-266-7249. You may also use our convenient contact form below and a representative will follow up with you shortly to set up a complimentary online presentation at a time that works best for you. There is no obligation, and even if you decide not to work with us, you will leave the meeting further educated about your online presence.

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